1. Introduction

Ignited Physiotherapy ("We," "Our," or "Us") provides personalized in-home physiotherapy services, delivered by licensed physiotherapists. These terms apply to all services offered by Ignited Physiotherapy through our website or directly in your home.

2. Services

We specialize in mobile physiotherapy services, which means that our licensed professionals come directly to your home. Our services are tailored to each individual’s needs, and include but are not limited to:

Post-injury rehabilitation
Pain management
Mobility improvement
Chronic condition management

3. Appointments and Cancellations

Appointments can be booked through our website or by contacting us directly.

Booking: All bookings are subject to availability and confirmation.
Cancellations: To cancel or reschedule an appointment, please provide at least 24 hours' notice. If you cancel with less than 24 hours' notice or fail to attend a scheduled appointment, you may be charged a cancellation fee equivalent to the full service cost.

4. Payment Terms

Fees: Fees for our services will be provided at the time of booking and may vary depending on the location, type, and length of the service.
Payment Methods: Payment is required at the time of service unless otherwise agreed upon. We accept cash, debit, credit cards, or any other payment method specified on our website.
Insurance Coverage: Some services may be covered by health insurance or workers' compensation. It is the client's responsibility to verify coverage and submit claims to their insurance provider.

5. Refunds

We do not offer refunds for services rendered. If you are dissatisfied with any aspect of our services, please contact us immediately, and we will work to address your concerns.

6. Medical Disclaimer

No Medical Advice: The content on our website and services provided by Ignited Physiotherapy is for informational purposes only. It is not intended as medical advice. Always consult with a healthcare provider before making health-related decisions.
Risks: By booking our services, you acknowledge and accept any risks involved in physiotherapy treatments, including but not limited to potential discomfort, pain, or injuries.

7. Limitation of Liability

To the extent permitted by law, Ignited Physiotherapy is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of income, physical harm, or emotional distress.

8. User Responsibilities

By using our services, you agree to:
Provide accurate and up-to-date health information.
Follow the prescribed treatment plan.
Inform your physiotherapist of any changes in your health status or discomfort during treatment.

9. Confidentiality and Privacy

Your privacy is important to us. All personal health information you provide to Ignited Physiotherapy is kept confidential and used solely for the purpose of providing care. Please refer to our [Privacy Policy] for more details on how we collect and use your data.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of those changes.

11. Governing Law

These terms and conditions are governed by the laws of Ontario, Canada. Any disputes will be resolved under the jurisdiction of the courts of Ontario.