Privacy Policy for Ignited Physiotherapy
We provide In-Home Therapy & Personal Training to seniors across Canada.
Effective Date: October 11th 2024
At Ignited Physiotherapy, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and use our mobile, in-home physiotherapy services.
1. Information We Collect We collect the following types of personal information when you use our services: - Personal Identification Information: This includes your name, address, email address, phone number, and other contact information. - Health Information: We collect information related to your health condition, treatment history, and medical needs in order to provide personalized physiotherapy care. - Payment Information: For billing purposes, we may collect your payment details such as credit/debit card numbers, or other payment information. - Device Information: We may collect technical information such as your IP address, browser type, and device information when you visit our website.
2. How We Use Your Information The information we collect is used for the following purposes: - To Provide Services: We use your personal and health information to offer tailored physiotherapy services that meet your specific needs. - To Communicate with You: We use your contact details to schedule appointments, send updates, and respond to your inquiries. - For Billing and Payment Processing: We use payment information to process transactions and manage billing. - To Improve Our Services: Device and browsing data help us enhance the functionality of our website and services.
3. How We Protect Your Information We implement industry-standard security measures to protect your personal and health information. These measures include data encryption, secure storage systems, and access controls to ensure that only authorized personnel can view your sensitive data.
4. Sharing Your Information We do not sell, trade, or share your personal information with third parties except in the following circumstances: - Healthcare Providers: If necessary, we may share your health information with other healthcare professionals involved in your care. - Payment Processors: We use third-party services to process payments, and they will have access to your payment information solely for this purpose. - Legal Requirements: We may share your information if required by law, such as in response to a court order or government request.
5. Your Rights You have the right to: - Access Your Information: You can request access to the personal data we hold about you. - Update Your Information: You can update or correct your personal details at any time. - Delete Your Information: You can request the deletion of your personal information, subject to any legal or contractual obligations. - Opt-Out of Communications: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.
6. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us track visitor interactions and improve site functionality. You can disable cookies through your browser settings, but this may affect the usability of our website.
7. Third-Party Links Our website may contain links to third-party websites. Ignited Physiotherapy is not responsible for the privacy practices of these external sites, and we recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be